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Businesses continue to install tools like Skype, Slack, Yammer, HipChat, Google Hangouts, and Microsoft Teams, but many struggle to get users to adopt them. Adoption, however is not something that comes overnight; it requires in-depth strategies. Here are ways to ensure people make use of your collaboration tools. #1 Conduct an audit and have your […]

Microsoft’s cloud-based Office 365 has successfully made day-to-day business operations more efficient with popular apps like Word, PowerPoint, Excel, OneNote, and Outlook. What’s more, it also offers productivity-boosting add-ons that streamline users’ workflow. #1. StaffHub You can now easily keep track of your employees’ work hours, allow employees to swap shifts, and make changes where […]

In May, security experts discovered one of the most widespread malware infections in history. Now, they’re warning businesses and consumers that it’s even worse than their first assessment. The VPNFilter malware poses a threat to small businesses and requires immediate attention from anyone who hasn’t taken action against it. VPNFilter recap A team of security […]

San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here! A more personal, faster iOS 12 Apple has focused on improving the operating system’s […]

New Google smartphones are expected to be released in late 2018. So far, details of the new device — which will most likely be dubbed Google Pixel 3 — have been scarce, but we’ve rounded up all the latest leaks. Read on to find out more. Design What we’re hearing through the grapevine is that […]

You probably think your Internet of Things (IoT) devices don’t need as much protection as your PCs or laptops. Newsflash: They’re actually even more vulnerable to hacking. In fact, researchers have discovered a terrifying strain of IoT malware that can infect your devices. What is the Hide And Seek malware? The Hide and Seek (HNS) […]

Google Chrome currently marks HTTPS-encrypted sites with a green lock icon and “Secure” sign. And starting in July, Chrome will mark all HTTP sites as “not secure.” Google hopes this move will nudge users away from the unencrypted web. Read on to learn more about the forthcoming changes. For several years, Google has moved toward […]

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize. How app confusion occurs A new study conducted by CITE Research shows that a […]

It normally takes you hours of watching phone reviews on YouTube to decide which model or brand to buy. And for your business, you assume that it’s pretty straightforward since your team will use it only for client communication. But with the multitude of efficient apps available for remote working nowadays, that is not the […]

Facebook’s 13-to-17-year-old users are declining despite the overall growth of the social media giant’s subscribers. A new survey by Pew Research Center found that only 51% of US teens are using Facebook, compared with Snapchat (69%), Instagram (72%), and YouTube (85%). Reasons for user demographic shift The same survey found that only 10% of US […]

Explaining the concept of virtualization is no easy task, and failed attempts to do so have left it with an undeserved reputation. We want to set the record straight about this technology’s many benefits by dispelling the four most common misconceptions. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the […]

More and more Americans are working out of the office than ever before. A Gallup poll revealed that since 1996, the number of remote workers increased fourfold, with 37 percent of Americans working from their homes, coffee shops, or coworking spaces. Remote working is changing the set-up of the workplace, and it’s easy to see […]

If you are one of the few Office 365 users who embeds Silverlight, Shockwave, or Flash content in your documents, your pastime will soon be a thing of the past. Over a week ago, Microsoft announced that Office 365 would completely block said media by January 2019. Microsoft recently announced plans to eventually stop the […]

First off, what is an insider threat in healthcare? An insider threat is an individual inside an organization discovered to have been accessing healthcare records without authorization. Healthcare companies must take steps to reduce the potential for insider threats, which is their top source of security incidents. #1 Educate – The workforce (meaning all healthcare […]

A week ago, leading cyber threat intelligence team Cisco Talos reported that no less than 500,000 IoT devices in up to 54 countries were infected by new malware called VPNFilter. An earlier version, believed to be launched by a nation-state, targeted Ukraine. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and […]

People who use iPhones, iPads, and Macs are at risk of encountering a Unicode attack that can cause the messaging app to crash and lock up the device. The good news is a workaround has been found which can restore the state of said Apple products. What is going on? A bug, known as “Black […]

First things first, what should you do with your brand new laptop? You go through the Windows 10 setup, and you’re all done, right? Not really. Your notebook isn’t ready — until you do some tweaking. Let’s get the ball rolling. #1 Check for updates Your new laptop should check for updates automatically, but you […]

WordPress (WP) websites require routine updates to keep up with user demands. Some of WP’s most critical updates are security patches, which protect sites from various cyberattacks. But why does your website sometimes act up when you finish running an update, and how can you prevent it? Be cautious with updates In 2017, WP issued […]

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]

Fans of Android mobile devices look forward to each new version of Google’s operating system as it shows off new features. Aside from being easier and more efficient for developers to create applications on it, there are some improvements for consumers to look forward to when they update or buy a device that runs the […]