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Why businesses need a UPS

Power outages caused by utility failure, accidents, and natural disasters such as storms, flooding, or earthquakes are inevitable. There’s very little you can do to prevent any of these from happening, but you can avoid the consequences to your business by using an Uninterruptible Power Supply (UPS). What is an uninterruptible power supply? An uninterruptible […]

Android mobile security threats today

As bring your own device policies becomes common practice for companies today, business owners must keep in mind the possible cyber security implications of deploying more devices connected to the company network. If your employees are using Android devices, here are the top five security threats they need to be aware of as well as […]

Google adds anti-phishing features on Gmail

Cybercriminals have been relentless throughout 2017. In the past couple of months, hackers discovered new malware strains and software vulnerabilities that have overwhelmed thousands of businesses worldwide. But despite these new attacks, hackers still have an old, yet effective trick up their sleeves: phishing scams. To this day, sending fraudulent emails to steal sensitive information […]

Dispelling the myths about containers

Business owners barely had time to acquaint themselves with virtualization before the next trend stormed onto the scene. Although container and virtualization applications both allow users to divvy up software and hardware more efficiently, containers have many advantages over virtualized machines. There are a number of misunderstandings though, and it’s time to set the record […]

6 more Office 365 productivity tricks

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there’s still much to learn about Office 365. […]

Avoid customer frustration with these tips

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction. […]

Marketing your SMB with Pinterest

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips […]

Basic PC fixes are costing you money

When your employees seek your IT security staff’s help to fix their personal computer (PC) problems, it’s often perceived as a productive use of everyone’s time. After all, employees must have working computers and IT professionals are expected to resolve any technology issues. What doesn’t get acknowledged, however, is that instead of troubleshooting technical problems, […]

6 Mac security tips and tricks

Although well aware of its importance, users still overlook Mac security. This might be excusable if you’re using your device just to watch cooking shows or to experiment with PhotoBooth, but not if it’s being used in day-to-day business operations. Deter internal and external threats from compromising your device with these tips: The basics Let’s […]

Hurricane season DR tips

The chances of your business being hit by a hurricane are slim. But this year, the odds are actually alarming — the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes. If you don’t want to fall victim to data loss and tarnish your business’s reputation in the process, read on. […]

SEO considerations for your sites’ images

When working with web platforms like WordPress, there are three letters that induce anxiety in any business owner: SEO (search engine optimization). It’s one of the most confusing aspects of running a modern business, and web apps that rate your SEO with no more than a red or green light don’t make it any easier. […]

How HIPAA wards off ransomware threats

Hospitals and healthcare organizations are usually the first victims of malware attacks. WannaCry ransomware — malicious software that encrypts files until the victim decides to pay the Bitcoin ransom — took advantage of this when it hit several healthcare institutions last month. With more malware expected to target the healthcare industry this year, following HIPAA […]

Bluetooth users beware!

Bluetooth technology helps simplify our daily lives — it allows for hands free communication, a quick and easy way to share content with friends, family, colleagues, and more. In fact, 45 percent of Americans have Bluetooth enabled across multiple devices. This raises the question: Does using Bluetooth leave our doors opened to hacker attacks? Google […]

What’s new with Android O?

There’s a lot of buzz surrounding Google’s latest Android operating system known as “Android O.” Whether it will continue the trademark snack-theme name is yet to be confirmed, but what we do know is users can expect longer battery life and an improved notification system. Besides that, here are six other OS changes you don’t […]

NSA-approved: mobile virtualization

Server and desktop virtualization have been improving computing efficiency and data security for years. But with all the talk about mobile BYOD policies and corporate data protection on smartphones, the National Security Agency (NSA) believes virtualization is the key to true security. Here’s what you need to know: US government approved The NSA maintains a […]

Amazon phones to become a reality soon

Amazon is setting its sights on the VoIP market again and will use its Alexa technology to launch a new phone system. Based on a new patent, users of Amazon’s artificial intelligence (AI) devices might soon be able to enjoy a smart speaker and phone in one. This won’t be the eCommerce giant’s first attempt […]

How to reduce data loss in Office 365

For businesses, the security of sensitive data is critical. If this information is lost or stolen, it could lead to crippling financial losses, legal disputes, and more importantly, loss of customer trust. And while those of you with Microsoft Office 365 installed have some security and compliance tools, there are still some data protection best […]

WannaCry: A historic cyberattack

No one can escape the news of WannaCry. The IT industry has been covering this type of malware for years, but never has one campaign spread so far or infected so many computers. Read on to gain a greater understanding of what happened and how to prepare yourself for the inevitable copy cats. Ransomware review […]

Mac HandBreak downloads infected by Trojan

macOS version of HandBrake, an open-source video transcoding software that converts multimedia files into various formats, was recently infected with a Trojan. According to HandBreak’s announcement, if you downloaded the app between May 2 (14:30 UTC) and May 6 (11:00 UTC), there’s a 50% chance that your system got infected. Read on to find out […]

How to defend against WannaCry

Both businesses and individuals across dozens of countries are scrambling to fix their computer systems after a ransomware, named WannaCry, caused major disruptions earlier this month. Like most ransomware, WannaCry encrypts files and demands a Bitcoin payment for their release. What’s worse, more WannaCry variants will likely be developed in the near future, according to […]