Artificial intelligence (AI) has the potential to radically change the face of the healthcare industry — in fact, it already has. Here are some of the ways that AI has benefited medical professionals and patients alike. Virtual personal health assistants At the helm of the AI revolution are virtual personal health assistants. A lot of […]

Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers. Read on […]

In recent years, advances in technology have had a profound impact on the healthcare industry. For instance, artificial intelligence (AI) is helping medical professionals streamline service delivery to patients. Here are some of the ways that AI is transforming the healthcare sector. Virtual personal health assistants At the helm of the AI revolution are virtual […]

Google Assistant is a significant change to Google’s search features on mobile devices. Like Apple’s Siri, Google Assistant interacts with your Android device to do a wide range of tasks. If you’ve got an Android phone, pick it up and give a few of our favorite voice commands a whirl! Before you can start playing […]

Technological advancements have brought us much closer to artificial intelligence (AI), such as cars that drive themselves and robots that interpret and summarize the news. AI is helping humankind in various industries, and healthcare is close to the top of that list. Virtual personal health assistants At the helm of the AI revolution are virtual […]

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck. […]

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]

The Google I/O event brings major executives, engineers, and platform developers together to talk about the latest features and developments. This year’s conference just ended, and it looks like consumers have plenty to look forward to. What happened at Google I/O 2018? While the primary focus of the Google I/O conference was on the developers, […]

At this year’s South By Southwest (SXSW) conference in Austin, Google created a Google Assistant Fun House to display the many features of its AI assistant platform. Apart from the basic tasks it can perform on a smarthome, Google wanted to flaunt some of its unique uses, including a beer vending system and a sock […]

As an entrepreneur, you understand how essential time is. There is always a need to come up with new processes or search for new technology to keep your office organized. If you use Windows 10, you already have an underutilized tool right in front of you. To take advantage of Cortana, you should enable it […]

Alexa, how’s the weather outside? “Alexa, can you order me a pizza from Dominos?” “Alexa, do you know Siri?” These are just some of the questions you might enjoy asking Alexa on your smartphone now that Amazon has brought the voice control feature to the Android version of the app. But before you start geeking […]

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than our recap of last year’s most […]

According to several experts, Voice over IP (VoIP) phone systems are one of the top investments businesses make, and for good reason. The ability to call anyone from anywhere with an internet connection gives employees lots of flexibility. And with 2018 just around the corner, there will be new VoIP developments to look forward to. […]