How are business phone systems different today?

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers. Below are some of the unique features of modern […]

Quality of Service: A VoIP system essential

Voice over Internet Protocol (VoIP) has become the top communication system of choice for many small- to medium-sized businesses. If your business is looking to switch to VoIP, make sure to ask potential providers about their Quality of Service (QoS). This is because the best QoS is essential for ensuring your company’s success. In this […]

5 Business continuity errors to avoid

Business continuity plans (BCPs) are designed to protect an organization’s critical data in case of a crisis. But there is more to BCPs than securing data; it also entails making sure employees are safe during a disruption. If you want an infallible business continuity plan, cover every base and avoid the following mistakes. Mistake 1: […]

Why Quality of Service is crucial for VoIP

One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS. What is QoS? VoIP providers and IT experts define QoS as the overall performance […]

4 Massive benefits of using EMRs

Healthcare providers are ditching the traditional pen and clipboard, and are looking to electronic systems to house their patient records. Electronic medical records (EMRs) offer healthcare professionals a quicker way of accessing and sharing patient information between offices and providers. They also provide several major benefits to healthcare organizations and transform the way professionals work. […]

COVID-19 and the cloud: Staying connected while apart

The term “viral” has taken its original meaning, thanks to the novel coronavirus infecting millions and killing thousands of people all over the world. As it rages on, we can see how cloud computing is helping us push through these trying times. Cloud computing helps buoy economies For many people, being forced to stay at […]

5 Tips to keep your business afloat during the COVID-19 crisis

Businesses across the globe have been hit hard by the COVID-19 pandemic. Many have been forced to close their doors, some only temporarily, but countless others for good. With experts saying there’s no guarantee of a rapid economic recovery, it’s important that you reassess and redefine your business strategy and buckle down for more storms […]

Our favorite remote working tools

Remote work is on the rise like never before as companies are pressured to sustain operations amidst the COVID-19 pandemic. But even before massive business disruptions, remote working has been a growing trend. Many have been enjoying work-from-home setups with the help of the right tools. This article is a list of our favorites. For […]

3 Ways VoIP can help organizations get through the COVID-19 pandemic

In this time of uncertainty brought about by the COVID-19 pandemic, communication is more important than ever. Organizations in all sectors are struggling to stay connected with their remote workforces, as well as clients and partners who need assistance. Voice over Internet Protocol (VoIP) telephony offers the perfect solution. Aside from ensuring good communication, VoIP […]

How business continuity plans fail

In the event of a disaster, businesses must make sure their servers and data are safe. But simply backing up your data doesn’t guarantee business continuity. Here are the mistakes that companies should avoid when preparing for the worst-case scenario. Mistake #1: Failing to plan for employees Companies that survive unexpected incidents are the ones […]

Why is Skype’s new feature so important

With more targeted attacks on social networking services than ever, private conversations with your business partners can become public information. To prevent this, Skype has released a new feature that ensures complete privacy by encrypting all types of communication. Here are some of the features. Benefits of using Private Conversations Named ‘Private Conversations’ by Microsoft, […]

5 tips to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined […]

10 tips to speed up your Wi-Fi

In today’s modern age, the waves we surf tend to be invisible and keyboards are the new surfboards. Having a reliable Wi-Fi connection is key in keeping daily business operations up and running, so sluggish internet is definitely the last thing you and your business needs. Here are 10 ways that help speed up your […]