Blog

Engaging on-hold messages via VoIP

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously. […]

The best Chrome function you aren’t using

Back in 2013, Google released a tiny HDMI device to widespread praise. No bigger than a run-of-the-mill flash drive, Chromecast allowed you to broadcast certain applications from your desktop or smartphone screen to your TV. Considering how easy it was to set up, and the $35 price tag, we didn’t think it could get any […]

Improve networking with LinkedIn Alumni

How many times have you heard the saying “It’s not about what you do but who you know”? — probably too many to count. Regardless of whether that’s your current business mantra, it’s hard to ignore the advantages of tapping into your network. From landing jobs to furthering your career, the benefits of building relationships […]

4 Lessons to learn from Delta’s DR failure

Delta is paying big for the IT outage that occurred last month: millions of dollars in damages, 2300 cancelled flights, and significant reputational damage. Despite the harsh cut to the airline’s bottom line, Delta will probably still survive. But the real question is this: Can your business survive after long periods of downtime? A natural […]

Enhance your next Powerpoint presentation

Many suffer from glossophobia, the fear of public speaking. Reasons vary, from traumatic childhood experiences to the inability to imagine your co-workers in their underwear. Enter Microsoft PowerPoint. This program helps visually depict a presentation, whether it be for a class project or a boardroom meeting, or to convince parents to buy your first car. […]

iOS 10 release date finally revealed

From its drastically improved lock screen to GIF integration into your keyboard, the iOS platform has iPhone and iPad owners chomping at the bit for the latest iteration. Despite the completely open beta, Apple opted to shroud the official release in secrecy — until now. Along with an update on the mobile platform’s rollout was […]

Android Nougat’s top 9 updates

The reason why we gravitate toward the latest smartphone or the newest clothes can be attributed to our insatiable appetite for novelty — in layman’s terms, we really like new stuff. That’s why many go bonkers over the latest operating system update, Android Nougat. Aside from its connotations to a confectionary treat, the latest Android […]

VMware releases security patches

Sometimes technology solutions seem safer merely because they’re not widespread enough to be a lucrative target. Although increasingly popular, virtualization’s resilient protection protocols and low adoption rates tend to offset the cost vs. benefit considerations of creating an exploit. Or at least, that was the case. Late last month VMware announced an update to patch […]

Google’s cloud services has left beta phase

In today’s day and age, staying on top of your tech game is no easy feat, especially when new innovations pop up every single day. Today, many small- and medium-sized businesses have realized the benefits of adopting cloud database services for the betterment of their company. Google has recently announced many updates concerning its cloud […]

Record $5.5 million HIPAA penalty doled out

If your organization hosts data regulated by the US government, you’re familiar with the scare tactics used to sell hosting services. But what lurks behind those vague threats of expensive lawsuits and unfair liability burdens? HIPAA is nearly 100 pages long and few providers actually know what it requires. Unfortunately, it took a massive breach […]

Reset your Dropbox password

Remember in 2012 when Dropbox’s data, which contained details of around two-thirds of its customers, were leaked? At the time, Dropbox reported that a collection of users’ email addresses had been stolen, but it wasn’t until recently that the company discovered that passwords had been stolen as well. So what does this mean for Dropbox […]

Considerations when buying a new projector

Love them or hate them, projectors are the modern day soapbox. They give you the platform to present your case to a wider audience without compromising your content. Like most hardware purchases, however, they’re accompanied by a list of measurements and specifications you likely have little experience with. If you’re in the market for some […]

Skype for Business and its benefits

Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you […]

Fans of Dropbox can collaborate with Paper

The only documents not worth the paper they’re printed on are the ones that never receive a second pair of eyes. At least, that’s how we’re interpreting the release Dropbox’s newest document collaboration service. Long a bastion of cloud storage, the company is broadening its offerings with a new online workspace called ‘Paper.’ Does it […]

Twitter’s new dashboard app for SMBs

Fishes are known to travel together in schools. They do so as a defense mechanism against predators or as a means to find a mate. Rarely do we see a fish making its way through the ocean unaccompanied. Schools of fish are the Twitter equivalent of celebrities or public figures, whereby lone guppies are SMBs […]

Best CRM Software Options for 2016

If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course. With the numerous options out there, finding the […]

Office 365 gets an upgrade!

Did you know that Microsoft’s Office 365 platform provides updates to their online components once every quarter? This is quite impressive because as an end user, you’ll be able to enjoy a more feature-rich and intuitive experience with your cloud productivity suite without having to manually install the updates yourself. So what exactly does Office […]

Cloud-based application virtualization

Citrix is one of the biggest names in the virtualization sector. It currently services over 330,000 organizations, and by teaming up with Microsoft to expand its cloud-based software delivery, the company hopes to give that number a boost. While the news of this partnership does mean winding down one popular software as a service, a […]

Linux bug infecting Android users

Bugs have come a long way, and they’re not just creepy-crawlies anymore. So we have to worry not only about the bugs that we contract and make us physically ill, but also the bugs that threaten the security of our beloved smartphones. Most people overlook bugs since they’re so tiny, but what they lack in […]

iPhone Office apps receive useful updates

For a long stretch of time, the relationship between Apple’s iPhone and Microsoft’s Office suite wasn’t great. The screen was too cramped for efficient document-creation and the processors were too slow to support the multitude of functions. Fast forward to present day, and those grievances have mostly been taken care of. What iPhone owners are […]