Protect your VoIP calls from eavesdroppers: 5 essential tips

VoIP eavesdropping is a serious threat to businesses and individuals alike. In this blog post, we’ll discuss what VoIP eavesdropping is, how it’s done, and how you can protect yourself from it. We’ll also provide some tips on how to prevent VoIP eavesdropping in your business. There are a number of ways that VoIP eavesdropping […]

Important factors to consider before getting VoIP

Voice over Internet Protocol (VoIP) is becoming increasingly popular with businesses of all sizes. This is because it offers a more reliable and cost-efficient alternative to traditional phones. However, don’t just turn to VoIP because of the hype. Before you purchase your own VoIP system, there are a few important factors you need to consider: […]

5G: The next generation of VoIP

Voice over Internet Protocol (VoIP) systems have revolutionized how businesses communicate by enabling cost-effective and efficient voice transmission over the internet. With ‌5G technology, a new realm of possibilities has opened up, promising to further enhance VoIP systems and take them to unprecedented levels of performance. In this article, we’ll explore how harnessing the power […]

How VoIP theft of service can impact your business

Voice over Internet Protocol (VoIP) offers many benefits to businesses, including lower costs, greater flexibility, and improved collaboration. However, VoIP also comes with some security risks, including theft of service. In the following sections, we’ll explore what VoIP theft of service is and how to defend against this type of attack. What is VoIP theft […]

The productivity benefits of recording business calls

As more and more employees work remotely, phone calls have replaced face-to-face OR in-person meetings as the primary mode of communication in businesses. In this context, call recording emerges as a game-changing solution that not only captures conversations but also enables businesses to monitor, analyze, and improve their communication strategies. Let’s delve into the world […]

VoIP and VoLTE: A comparative analysis

In the ever-evolving digital communication landscape, two technologies have emerged as significant players: Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE). Both technologies facilitate voice calls, but they do so in fundamentally different ways, and each has its unique set of advantages and potential drawbacks. As a business owner, understanding these differences […]

How are business phone systems different today?

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers. Below are some of the unique features of modern […]

Top VoIP tips to enhance clients’ on-hold experience

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable […]

Here’s how to fix the most common VoIP issues

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]

How to successfully migrate your unified communications to the cloud

Although there are numerous advantages to using cloud-based unified communications (UC) applications, the migration process poses certain risks and challenges. One of the primary concerns is performance, particularly in relation to internet service providers and public networks. If performance issues arise, they can jeopardize crucial working relationships or even result in financial losses for companies. […]

Is Your VoIP system at risk of being hacked? Learn how to detect the signs

Voice over Internet Protocol (VoIP) systems have become an essential part of modern communication for businesses of all sizes. These systems use the internet to transmit voice and multimedia messages, which makes them vulnerable to hacking attempts. Cybercriminals can use a variety of methods to hack into your VoIP system, including eavesdropping, call hijacking, and […]

What’s the difference between open-source and proprietary VoIP?

When it comes to choosing a Voice over internet protocol (VoIP) system for your business, there are two options to choose from: open-source and proprietary. Both have their pros and cons, but which one is the best fit for your business? In this blog post, we’ll compare these two systems so you can decide which […]

Different VoIP services you should know about

Businesses today are well aware of the potential of Voice over Internet Protocol (VoIP) technology and its benefits. However, some business owners have yet to make the switch because of confusion over which VoIP service best fits their company’s needs. In this article, we’ll go through the different types of VoIP services so you can […]

VoIP optimization tips: Don’t let the holidays overwhelm your business

If you don’t want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet Protocol (VoIP) system for maximum efficiency. Be ready for anything — read on for tips that can help you optimize your VoIP system. Inspect your VoIP equipment Sometimes, issues with […]

Protect your VoIP system with these security measures

If your business uses Voice over Internet Protocol (VoIP), it’s important to make sure that your data is safe and secure. Luckily, there are many security measures that you can put in place to protect your VoIP system from criminal activity. To protect your VoIP phones, follow these tried-and-tested security measures. Strengthen your passwords Passwords […]

How to keep your VoIP systems safe

While investing in Voice over Internet Protocol (VoIP) systems is known to help businesses reduce their telecommunication costs, failing to secure these can nullify the financial advantages gained and even lead to some serious consequences. If VoIP systems are left vulnerable, hackers can eavesdrop on your conversations and steal sensitive information. It’s therefore crucial to […]

Tips to minimize VoIP downtime and increase productivity

Although Voice over Internet Protocol (VoIP) systems are more dependable than traditional landlines, there’s always a chance of downtime since the whole network is connected to the internet. If your internet connection fails, so does your business phone service. This article will provide you with helpful tips to minimize VoIP downtime. Choose a VoIP provider […]

What are the costs associated with owning a VoIP system?

Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without the expensive call rates of old landline telephones. But despite its affordability, there are still several costs associated with implementing a VoIP phone system. 1. Initial costs […]

How to protect your business from TDoS attacks

Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure system can leave your business vulnerable to a new kind of attack called telephony denial-of-service (TDoS). In this blog post, we will discuss what TDoS is and how you can […]

AI-powered VoIP: The future of business communications

If you’re looking for ways to improve efficiency and cut costs, then you may have already made the switch to Voice over Internet Protocol (VoIP). But have you considered using an AI-powered VoIP system? The difference between traditional VoIP and AI-powered VoIP is that the latter uses artificial intelligence (AI) to help provide a better […]